Found 13116 Contact Books Products.
A classic book about life in a two-dimensional universe, written by a well-known author. Now brought back into print in this revised and updated edition, the book is written within the great tradition of Abbott's Flatland, and Hinton's famous Sphereland. Accessible, imaginative, and clever, it will appeal to a wide array of readers, from serious mathematicians and computer scientists, to science fiction fans.
Sales success is rooted in a fundamental understanding of how customers think, buy, and react to sales professionals and the sales process. Sales Is a Contact Sport takes you on a unique journey towards understanding the basic emotional nature of people and applies that knowledge in building practical sales strategies that produce results.You'll be introduced to such concepts as:-People are Complex, but they are Consistently Complex-Customers Feel First and Rationalize Later-What All Customers Crave...-If You Live by Price, You Die by Price...Overcoming the Competitions Lower Price-Customer Perception Doesn't Need to be Accurate, Just Favorable-Value is in the Eye of the BeholderSales Is a Contact Sport is a practical book...a must read for anyone wanting to take their production results to the next level.
John L. Kessell’s Spain in the Southwest presents a fast-paced, abundantly illustrated history of the Spanish colonies that became the states of New Mexico, Arizona, Texas, and California. With an eye for human interest, Kessell tells the story of New Spain’s vast frontier--today’s American Southwest and Mexican North--which for two centuries served as a dynamic yet disjoined periphery of the Spanish empire.Chronicling the period of Hispanic activity from the time of Columbus to Mexico’s independence from Spain in 1821, Kessell traces the three great swells of Hispanic exploration, encounter, and influence that rolled north from Mexico across the coasts and high deserts of the western borderlands. Throughout this sprawling historical landscape, Kessell treats grand themes through the lives of individuals. He explains the frequent cultural clashes and accommodations in remarkably balanced terms. Stereotypes, the author writes, are of no help. Indians could be arrogant and brutal, Spaniards caring, and vice versa. If we select the facts to fit preconceived notions, we can make the story come out the way we want, but if the peoples of the colonial Southwest are seen as they really were--more alike than diverse, sharing similar inconstant natures--then we need have no favorites.
In this highly readable book, Brian Skyrms, a recognized authority on game and decision theory, investigates traditional problems of the social contract in terms of evolutionary dynamics. Game theory is skillfully employed to offer new interpretations of a wide variety of social phenomena, including justice, mutual aid, commitment, convention and meaning. The book is not technical and requires no special background knowledge. As such, it could be enjoyed by students and professionals in a wide range of disciplines: political science, philosophy, decision theory, economics and biology.
Call Center Technology Demystified clarifies the sometimes complex and often confusing array of technologies that enable call center success. This book will lead you through the labyrinth of customer contact technology jargon, common misperceptions and marketing hype to help you align technology with business needs and optimize your technology investments.
From the deepest, darkest reaches of space came the greatest threat the Federation had ever faced: the BorgTM. Half organic/half mechanical, the Borg were relentless and bent on conquering and "assimilating" all intelligent life; a single Borg vessel destroyed 39 Federation starships, decimating Starfleet. Only the courage and determination of Captain Jean-Luc Picard and his crew prevented the Borg from striking at the heart of the Federation and Earth itself in the year 2367. Picard and the USS EnterpriseTM were able to score a stunning victory against the Borg. But all that has changed, and the Borg are back... Stronger and more dangerous than ever, they are ready to launch a new attack against the Federation, one that threatens its past...present...and future. Once again, Captain Picard, Commander Riker, Lieutenant Commander Data and the rest of the crew must face their greatest foe in a startling confrontation that will take them across time and put them face-to-face with their relentless enemy, revealing the Borg Collective's deadliest secret...and its true face.
This book provides insights into modern grinding technology based on wide research and experience. It provides a concise treatment of the principles involved and shows how these lead on to the latest technology developments. The reader learns how to achieve high precision, fast removal rates, and reduced costs. Every aspect of the grinding process and machine comes under the searchlight to show step improvements. Superb grinding machines now produce optical quality finishes due to developments in process control and machine design. It is the same for extremely high removal rates. This book shows how best quality can be improved and costs brought down at the same time as output is increased. The book is aimed at practitioners, engineers, researchers, students, and teachers. The approach is direct, concise and authoritative. Progressing through each major element of the grinding system and then on to machine developments and process control, the reader becomes aware of all aspects of operation and design. Trends are described demonstrating key features. Covered topics include abrasives and super-abrasives, wheel design, dressing technology, machine accuracy and productivity, grinding machine design, high-speed grinding technology, cost optimization, ultra-precision grinding, process control developments, vibration control, coolants, and fluid delivery. Advances in the field are supported with references to leading research. Analysis is presented in later chapters and appendixes with new contributions to machine design, intelligent control, centerless grinding, fluid delivery, cost analysis, and thermal analysis for prediction and control of grinding temperatures. By selecting the right conditions, extremely high removal rates are achieved accompanied by low temperatures. ABOUT THE AUTHOR W. Brian Rowe is a research and consulting engineer, previously Professor and Director of Advanced Manufacturing Technology and Tribology Research Laboratory (AMTTREL) at Liverpool John Moores University in the UK. A multiple recipient of prizes from The Institution of Mechanical Engineers (IMECHE), Dr. Rowe has four decades of experience in academic and industrial positions concerned with machine tools, grinding processes, and tribology. His accomplishments include over 250 published papers, several books, international visiting professorships, and international consulting in industry.Trends in high precision and high speed grinding are exploredPrinciples underlying improvements in machines and processes are explainedNumerically worked examples give scale to essential process parametersRecent research findings and original contributions to knowledge are includedA number of ultra-precision grinding machine developments are included
In what is both a specific study of conversion in a corner of the Spanish Empire and a work with implications for the understanding of European domination and native resistance throughout the colonial world, Inga Clendinnen explores the intensifying conflict between competing and increasingly divergent Spanish visions of Yucatan and its destructive outcomes. In Ambivalent Conquests Clendinnen penetrates the thinking and feeling of the Mayan Indians in a detailed reconstruction of their assessment of the intruders. This new edition contains a preface by the author where she reflects upon the book's contribution in the past fifteen years. Inga Clendinnen is Emeritus scholar, LaTrobe University, Australia. Her books include the acclaimed Reading the Holocaust (Cambridge, 1999), named a Best Book of the Year by the New York Times Book Review, and Aztec: An Interpretation (Cambridge, 1995), and Tiger's Eye: A Memoir (Scribner, 2001).
To mark Central Park's 150th anniversary, this is a history of America's first urban park, a masterpiece of 19th-century landscape design. Sara Cedar Miller, official historian and photographer for the Central Park Conservancy, draws on extensive research to tell the story of the park's creation, placing it in the context of 19th-century American art and social history and illuminating the roles of its designers Frederick Law Olmsted and Calvert Vaux and their associate Jacob Wrey Mould. Period photographs, plans and drawings combine with an authoritative text and contemporary photographs, which show the restored park's glory.
This book is in excellent condition, no marks and with infotrac (FREE 4 month online subscription)still intact and unused.
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